AutoRev AI

AI Receptionist for Appliance Repair

AutoRev is the AI receptionist for Appliance Repair businesses. It answers every call 24/7, books refrigerator repair, washer/dryer repair, oven repair, follows up on estimates, and syncs to your CRM, so no lead slips through while your crews are in the field. It is an AI coworker that keeps working long after the call ends.

More on how it works: AI receptionist and AI answering service.

Book a DemoHear it live
24/7
Coverage, nights and weekends
<30s
Response to every call
100%
Inbound leads captured
The problem

Where the calls leak

Every missed call is a job your Appliance Repair competitor books instead. Here is where revenue slips away today.

  • Broken refrigerators, washers, and ovens are urgent. Homeowners call until someone answers
  • Technicians are inside customers' homes all day diagnosing issues and can't take new calls
  • Brand-specific repair requires proper intake (model number, error codes) that voicemail misses
  • Warranty and home warranty calls require different routing and intake processes
With an AI coworker

Your AI coworker answers, qualifies, and books the calls you miss, then keeps working the follow-ups long after the office closes.

Answers in seconds
No voicemail, no hold music
Books into your calendar
Two-way CRM sync
Triages emergencies
Routed by your rules
Knows your jobs
Trained on your services
The work

The jobs your coworker handles

Trained on real Appliance Repair work, so intake questions and booking rules fit each job type.

refrigerator repairwasher/dryer repairoven repairdishwasher repairHVAC unit repair

Built for Appliance Repair seasonality

Holiday cooking spikes oven and dishwasher repair calls

Summer heat drives refrigerator and AC repair demand

Back-to-school laundry machine repairs surge

What AutoRev does for appliance repair companies

An AI receptionist and coworker for appliance repair businesses

AutoRev is a 24/7 AI receptionist and coworker for appliance repair companies. It answers every call, text, and web chat, then books the diagnostic visit into the schedule you already run in ServiceTitan, Housecall Pro, RepairShopr, or Jobber. It also runs as the system itself, covering dispatch, scheduling, pricebook, estimates, invoicing and payments. It works on top of the tools you already use and covers the calls, follow-ups, and return visits your team never gets to, whether you run one van or a fleet across several markets.

For an appliance repair business, the phone is the whole funnel. A fridge that stopped cooling overnight, a washer that quit mid-cycle with water still in the drum, an oven down the day before a holiday dinner: these do not wait for business hours, and the company that answers first books the diagnostic call. Every call that rolls to voicemail while your techs are inside customers' homes is a same-day job handed to the next result on Google. AutoRev answers in seconds around the clock, captures the model number and symptom, and books it, so the leads you already earned turn into scheduled service instead of missed calls.

Where appliance repair revenue leaks

The calls that cost you, and how AutoRev catches them

Four moments where appliance repair companies lose money on the phone, and what AutoRev does at each one.

Dead fridge and flooded washer calls that can't wait

A refrigerator full of spoiling groceries or a washer stopped with a drum full of water is urgent the moment it happens, and it rarely happens at 10am on a Tuesday. The homeowner calls the first company they find and books whoever answers. When your line rolls to voicemail because your techs are on jobs, most callers do not leave a message. They dial the next result, and that same-day diagnostic was yours to lose.

How AutoRev handles it

AutoRev answers on the first ring, day or night. It runs your intake, captures the appliance, brand, model number, and symptom, sorts a true same-day emergency from routine work by the rules you set, and books the diagnostic visit or escalates it to your on-call tech with the details already logged. The homeowner gets a confirmation text and an arrival window, not a voicemail beep.

24/7same-day service calls answered live

The first company to answer books the job

Appliance repair is a whoever-answers-first business. A homeowner with a broken dryer calls three companies off Google and books the one that picks up, and a lead from Local Services Ads, Angi, or your website is routed to whoever responds fastest. A form fill that sits for 20 or 30 minutes is usually already scheduled with a competitor. Every missed call and cold lead is marketing money spent for nothing.

How AutoRev handles it

AutoRev replies to every call, web form, LSA lead, and after-hours text within seconds over voice and text. It qualifies the homeowner, explains your diagnostic fee up front, and books the appointment before the lead cools. The lead you already paid for becomes a scheduled diagnostic instead of a sunk cost, which is what lifts your booking rate.

60%of missed callers won't leave a voicemail

Warranty and out-of-warranty calls routed wrong

Home warranty jobs, manufacturer warranty claims, and cash out-of-warranty repairs each need different intake, different paperwork, and different routing. When they all land in the same voicemail, your office spends the morning untangling who authorized what, and the wrong jobs get booked at the wrong rate. The triage that should happen on the first call instead happens after the truck is already rolling.

How AutoRev handles it

AutoRev triages every caller during intake. It asks whether the repair is under manufacturer warranty, covered by a home warranty company, or an out-of-warranty cash job, captures the claim or authorization details, and books each into the right job type at the right rate. Your dispatcher gets a clean, prioritized queue instead of a pile of calls to sort out by hand.

0calls sent to voicemail

Parts-order return visits that never get rebooked

Half of appliance repairs need a part ordered, which means a second visit. The tech diagnoses on day one, the part comes in a few days later, and the return trip is supposed to get scheduled. Too often it slips: the office forgets to call back, the customer moves on, and a job that was already half done and half paid for never closes. The diagnostic fee is collected but the repair revenue walks.

How AutoRev handles it

AutoRev tracks every job waiting on a part and follows up automatically. When the part is in, it reaches out over voice and text, rebooks the return visit into an open slot, and confirms it, so no repair stalls between the first trip and the second. It keeps working the queue until every parts-order job is closed or the customer says no.

$150-350typical diagnostic plus repair ticket
Before and after

What changes when AutoRev answers

The old way

Voicemail and missed calls

  • Calls that come in while techs are inside homes roll to voicemail, and most dead-fridge callers just dial the next company
  • One office manager juggles several ringing lines and loses the overflow on busy days
  • Warranty, home warranty, and cash jobs all land in the same voicemail and get sorted out by hand
  • Parts-order return visits slip and the half-finished repair never gets rebooked
  • Coverage stops at your city limits even when you serve several markets
With AutoRev

Every call, booked

  • Every call, text, and chat answered in seconds, 24/7, with the model number and symptom captured
  • Unlimited calls handled at once, so a busy morning never produces a busy signal
  • Every caller triaged by warranty type and booked into the right job at the right rate
  • Every parts-order job followed up automatically and rebooked the moment the part is in
  • The same coverage across every market you serve, nationwide, with no added front-desk staff
Works with your stack

Built on top of the software you already run

AutoRev works with the field service software appliance repair companies already use. It reads your live schedule and writes new jobs, notes, and contacts back into ServiceTitan, Housecall Pro, RepairShopr, and Jobber, plus more than 500 other tools through direct integrations. Your office keeps working exactly the way it does today.

When AutoRev books a refrigerator diagnostic or a washer repair, the job lands on your board with the right job type, the right tech, the model number, and the customer history attached. When a part comes in and it rebooks the return visit, that updates on the same job instead of a separate inbox, and nothing has to be re-keyed. AutoRev is the AI receptionist and coworker on top of your stack, not another system to log into.

Go deeper

Explore the rest of the AI coworker

Products
Solutions
Read more

End-to-end lead architecture

The Premier AI System

for Appliance Repair

One AI. Every workflow.
Inbound Voice AIAnswered 24/7
Chat AIWebsite, SMS, email & social
Outbound Voice AIScheduling & leads
AutoRev (Central AI Brain)Routing · Upsell · Dispatch
Lead funnel
Books CRM
Estimate funnel
5-star reviews
Annual nurture
Works with your stack
ServiceTitanHousecall ProJobberFieldEdgeService FusionJobNimbusFieldPulse+ 500 more
Call > Book > Service > Follow-up > 5-star review > Referral
The agent stack

Every workflow, handled by one coworker

A single AI coworker runs the full journey for your team, from the first ring to the five-star review.

Inbound
Answers, qualifies, and books every call, chat, and text.
Call Answering Agent
Answer every call, capture intake, route emergencies
Chat Booking Agent
Convert web chat, SMS, and social messages into bookings
Calendar Agent
Book appointments directly into your calendar
Marketing
Follows up on leads, wins back customers, and earns reviews.
Lead Follow Up Agent
Follow up new leads in under 60 seconds
Customer Reactivation Agent
Reactivate past customers for additional services
Social Media Content & Video Tool
Generate branded social content and short-form videos automatically
Reputation Agent
Automate review requests and reputation management
Outbound
Quotes, chases estimates, and fills the calendar proactively.
Estimate Pricing Agent
Provide instant price ranges and qualified estimates
Customer Outreach Agent
Proactive outreach to past customers and local prospects
Projected ROI

What Appliance Repair recovers with AutoRev

AutoRev works both ends: it answers the calls you miss and it wins back the customers sitting in your database. Estimate both.

Inbound · calls it answers & books
Outbound · reactivation & win-back
Inbound / mo$5,400
Outbound / mo$3,200
Total recovered / month
$8,600
Total recovered / year
$103,200

Estimate only. Actual results vary by market, staffing, and call mix.

FAQ

Appliance Repair AI, answered

AutoRev is an AI receptionist built for Appliance Repair companies. It answers inbound calls and messages around the clock, captures full job intake, books appointments, and follows up on quotes without adding office headcount. Most Appliance Repair businesses are live in days, not months, once it learns your services and booking rules.

Yes, and it works either direction. AutoRev runs on top of the tools you already have, reading your live calendar and writing new Appliance Repair jobs, notes, and contacts back into Housecall Pro, ServiceTitan, Jobber, and hundreds of other systems. It also runs as the system itself, covering dispatch, scheduling, pricebook, estimates, invoicing, and payments. Keep what you have or move onto it, whichever suits your shop.

Every call is answered in under 60 seconds, day or night. Urgent requests like appliance repair near me and refrigerator not cooling are triaged and routed to your on-call team by your rules, while routine jobs are booked straight into your calendar. You decide what counts as an emergency and exactly where each one goes.

Yes. AutoRev answers unlimited calls, texts, and web chats at the same time, so a seasonal surge never produces a busy signal or a lost lead. It scales instantly during your busiest weeks without you scrambling to add front-desk staff.

AutoRev is trained on the work you actually do, including refrigerator repair, washer/dryer repair, oven repair, dishwasher repair, HVAC unit repair. It asks the right intake questions for each job type, gives realistic price ranges from your pricing, and books qualified appointments into your schedule.

AutoRev sounds natural, greets callers with your company name, and handles the conversation like a sharp member of your Appliance Repair team. Most customers simply feel promptly taken care of, and you can have it introduce itself as your virtual assistant whenever you prefer full transparency.

Every Appliance Repair call, answered.

See your AI coworker book Appliance Repair jobs, or hear it live in a 60-second call.

Book a DemoHear it live
Ask MeganMMegan