Built for enterprise support teams on Salesforce. AutoRev reads the case, identifies the account, takes the next action, and closes the loop with the customer, while your team oversees and can step in anytime.
AutoRev Support Desk is an enterprise-grade AI coworker that resolves support cases end to end on top of Salesforce. Instead of routing tickets to a queue, AutoRev identifies the account, understands the request, takes the operational next step, and confirms the resolution with the customer, keeping every case on SLA. Your team stays in control: every action is visible, overseen by a named owner, and reversible at any moment.
AutoRev works inside your Salesforce data. It pulls the right account, reads the case history, and writes its actions back where your team already works, so there is no second system to reconcile and no data drift.
From first contact to closed case, AutoRev carries the work forward. It gathers what it needs, takes the next action, and keeps the customer informed, so cases close on the first touch instead of bouncing between reps.
Every case shows a named human owner who can step in at any point. AutoRev handles the volume; your specialists handle the exceptions. Full audit trail, full control, zero black box.
Reads and writes case and account data where your team already works.
Dispatches, re-routes, and updates records, not just tagging tickets.
Every case has a named owner who can step in at any moment.
Prioritizes and paces work to keep every case on track.
AutoRev identifies the account, takes action, and confirms resolution before a rep is ever pulled in.
Work is paced and prioritized so response and resolution targets stay green even at peak.
Every action is logged and overseen by a named owner who can intervene anytime.
See an AI coworker resolve a live case end to end on Salesforce.
