AI Receptionist for Appliance Repair

It answers every call, day or night, asks for the appliance brand, model and symptom, and books the diagnostic or repair visit on the spot. If a caller doesn't book right away, it follows up until the job's on the calendar, and it keeps working after the call through dispatch, the estimate and the invoice.

Yes. That's the first thing it asks for, along with the appliance's age and serial number when the caller has it handy, so the tech who gets dispatched already knows what's likely wrong and which parts to bring instead of driving back for one.

Yes. It asks what's not cooling or heating and how long it's been out, then gets an emergency into today's schedule and texts the on-call tech the details within minutes instead of leaving it in a general queue.

Yes. AutoRev tracks which jobs are waiting on a part and reaches out the moment it's marked in stock, so the return trip gets scheduled without anyone in the office having to remember or dig through a parts-order list.

Yes, that's the point of it. AutoRev books the visit, dispatches it to the right tech, sends the estimate for approval, sends the invoice once the job's done, and follows up for the review, the way an operations coordinator would handle the whole job from the first ring to the paid invoice.

AutoRev connects with the field service software, calendar and CRM you already run, ServiceTitan, Housecall Pro, Jobber and QuickBooks among them. Anything with an API is fair game to connect, so switching your dispatch software isn't a requirement.

It asks for the purchase date and confirms whether the appliance sits inside its manufacturer warranty window before booking. That keeps the billing conversation clean instead of turning into a dispute after the job's done, and it captures any extended-plan authorization number the caller already has.

Yes. AutoRev can quote and collect a diagnostic or service-call fee on the booking call itself, and it can take payment on the invoice once the repair's complete, so the office isn't chasing a card number after the fact.

Yes. It dispatches based on which tech covers a given appliance type and service area, so a washer-and-dryer specialist and a refrigeration tech don't end up with each other's jobs, and it respects each tech's schedule and zip-code coverage.

Yes. A solo tech gets the same coverage a bigger shop does: every call answered while a hand's inside an appliance, every emergency flagged, and every booking synced to one calendar instead of a stack of sticky notes.

Most appliance repair shops take their first AI-answered call within a week of signing up. You forward your number, train it on how you triage and price a call, and test it before it touches a real customer.

Yes. AutoRev forwards from the number you already have, so nothing changes on your trucks, your invoices or your Google listing. Customers keep dialing exactly what they already have.

You forward your number, AutoRev learns how your shop takes a booking and prices a diagnostic visit, and it starts answering real calls. Two weeks is enough to see it book real jobs against your real schedule, not a demo running in a browser tab.

We'll book you more revenue in your two-week trial than the cost of your annual plan, or you don't pay for it. There's no fine print past that: we'd rather prove what it books than argue about it.

AutoRev follows up by text until the caller books or asks to stop. You approve the follow-up message before it ever goes out, and the message references the same brand, model and symptom already captured.

Yes. It recognizes a repeat property manager or management company account, applies whatever billing and access rules are already on file, and books the unit without making them repeat the same details every call.

AutoRev transfers to a mobile or landline the moment a caller asks for a person, or whenever the call falls outside what it's set up to handle. You decide whether that's a warm transfer straight through or a logged message for a callback.

Yes. AutoRev books straight into the calendar, field service platform or CRM you're already running instead of asking you to move the business into a new one, and it updates that system automatically as a job moves through dispatch, estimate and invoice.

Yes. AutoRev sends a confirmation once a visit is booked and a heads-up text before the tech's on the way, so the customer isn't guessing when to be home.

Yes. AutoRev can filter obvious spam and robocalls before they take up a slot in the call log, so what reaches your review is real customer calls, not a list to sort through every morning.

Yes. AutoRev can sit behind your own team and pick up only what nobody gets to, calls after a set number of rings or calls that land while every line's busy, rather than replacing anyone who's already answering.

Yes. Multi-location shops route calls to the right branch, tech pool or calendar based on the caller's zip code or which number they dialed, so a call meant for one location doesn't end up booked into another's schedule.

Yes. It walks the caller through what to look for, the manufacturer plate inside the door or on the back panel, and books the visit with whatever detail is available if the caller still can't find it. A tech still shows up prepared with the symptom and appliance type either way.

Yes. Every call is logged with a transcript and the details captured, brand, model, symptom, and how it was booked or triaged. You can pull up any call to check what a customer was told or resolve a dispute over what was promised.

AutoRev can answer in English and Spanish, switching based on how the caller opens the conversation, so a Spanish-speaking customer isn't stuck waiting for a bilingual staff member to be free.

Yes. A commercial account, a restaurant's walk-in cooler or a laundromat's washer bank, gets triaged with the same urgency logic as a home call, and the office gets flagged when a job needs a commercial-rate quote instead of a standard residential one.

Yes. Every call is tagged by outcome, booked, followed up, transferred, or a caller who hung up, so you can see how many calls converted to revenue instead of guessing from a stack of voicemails.

Yes, if you want it to. AutoRev can mention a dryer vent cleaning or a coil cleaning while booking a repair visit, the same way a good front-desk person would, without turning the call into a sales pitch the caller didn't ask for.

Pricing scales with call volume and how much of the front desk you want AutoRev running, so we'll walk through the real number on the demo instead of guessing at it here. Every plan starts with the same 14-day free trial and the same revenue guarantee.