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AI receptionist for UK businesses

AI Receptionist for UK Businesses

A missed call in the UK doesn't ring back. It rings the next name on the search results page, and that business gets the booking instead of you.

  • Answers every call, day and night, and works out what the caller needs
  • Books the job straight into your diary before they ring the next number on the list
  • Follows up by text or WhatsApp if a caller doesn't book there and then
  • Connects to the booking system, calendar or CRM you already run

Start a 14-day free trial.

AutoRev books you jobs in the first two weeks, or you don't pay.

Book a demo Hear it

Keeps your number

Forwards from your existing 020, 0161, 0121 or mobile line. Nothing changes on your van, your window or your Google listing.

Works with your tools

Books straight into the calendar, booking software or CRM you already run. Nothing new to learn.

Live in days

Most UK businesses take their first AI-answered call within days of signing up, not weeks.

Hear it for yourself

No number required, no callback. Press play, then book a time below.

Charlotte, AutoRev inbound receptionist
Inbound receptionist
Charlotte
Jason, AutoRev support
Support
Jason
George, AutoRev outbound
Outbound
George
Schedule a demo

Three steps, then it's answering

No hardware, no new number to hand out, no software migration.

1

Forward your number

Point your existing line at AutoRev. Ten minutes, no new hardware, no new number to hand out.

2

Train it on your business

Talk through how you take a booking, what a job costs, and how calls should be handled. AutoRev learns it before it ever answers a real caller.

3

Go live and start booking

Place a test call, then switch it on. Every call after that gets answered, booked, and followed up if it doesn't book on the spot.

Start a 14-day free trial.

AutoRev books you jobs in the first two weeks, or you don't pay.

Book your trial

Built for any business that lives on the phone

The same AI receptionist for a solo tradesperson, a small business front desk, or a multi-site practice in the UK.

Dental practices

A toothache call you miss becomes a booking at the practice down the road within the hour.

  • Daytime: routine check-ups, hygiene appointments, and treatment-plan questions that take a few minutes each.
  • After hours: a swollen jaw or a broken filling, and the caller moves to the next practice the moment nobody answers.
  • Weekends: NHS dental access is stretched thin across most of England, so a patient who's finally got through elsewhere rarely tries you again.
  • NHS and private bookings run through the same line, and mixing the two up costs a slot either way.

How AutoRev handles it: AutoRev tells the toothache from the check-up in the first exchange, gets the urgent case into today's diary, and keeps NHS and private bookings on the right list.

Medical spas and aesthetic clinics

A new-client consult call carries the real margin, and it rarely gets a second try.

  • Daytime: new-client consults for Botox, filler or a laser package, plus existing clients rearranging a booking.
  • After hours: a prospective client browsing in the evening who wants to lock in a slot before she changes her mind.
  • Weekends: a cancellation that needs filling fast, or the slot sits empty when Monday's schedule opens.
  • A consult call that goes unanswered gets picked up by the next clinic on her list, not left as a voicemail for you.

How AutoRev handles it: AutoRev answers, walks through the consult process, and gets the booking on the calendar before she calls anyone else.

Solicitors

A caller with a house sale or a claim rings two or three firms in one afternoon and instructs whichever calls back first.

  • Daytime: conveyancing enquiries once an offer's accepted, when contracts get exchanged fast and a slow answer can cost the instruction before a file's opened.
  • After hours: personal injury and family law callers who ring around in the evening, after a bad day rather than during office hours.
  • Weekends: buyers and sellers chasing an update on a chain, worried a deal is slipping.
  • Gazumping is a real risk on both sides of an English chain, and that's why a slow answer costs the instruction itself.

How AutoRev handles it: AutoRev takes the details in the caller's own words and books the initial call before that caller moves down their list.

Electricians

A no-power call at six in the evening goes to whichever electrician answers first.

  • Daytime: EICR requests from landlords working to the Electrical Safety Standards in the Private Rented Sector Regulations, rewire quotes, fault-finding on an intermittent trip.
  • After hours: no power, sparking sockets, or a smell of burning, calls that need someone tonight.
  • Weekends: the same emergencies, plus landlords racing a tenancy start date on Monday.
  • An EICR for a rental and a routine rewire quote are two different calls, not the same script.

How AutoRev handles it: AutoRev treats a no-power emergency and a three-week-out quote request differently from the first question it asks, and gets the emergency call to you within minutes.

Plumbers and heating engineers

A burst pipe or a dead boiler in January goes to the next plumber on the list within a minute of voicemail picking up.

  • Daytime: boiler services, bathroom quotes, and routine repairs that can wait a day or two.
  • After hours: burst pipes and no-heat calls, the ones where water on the ceiling or a freezing house won't wait till morning.
  • Weekends: the same emergencies, worse, because most competitors don't pick up the phone at all.
  • UK winters push heating-engineer call volume hard from October through March, and the emergency jobs go to whoever answers first during that surge.

How AutoRev handles it: AutoRev answers the same way at 2pm and at 2am, and can text or call a named on-call number the moment a caller describes a burst pipe or no heat.

Landscaping and grounds maintenance

A landscaper's quote is a live number, and a callback two days late often means pricing the job again from scratch.

  • Daytime: quote enquiries land in a short six-to-eight-week window each spring, when a contractor out on a job all day loses the call to whoever's free.
  • After hours: storm damage or fallen-tree calls that spike without warning, the way Storm Eunice did across the country in February 2022.
  • Weekends: homeowners calling around gardens on a Saturday, when the office phone usually goes unanswered.
  • Commercial grounds-maintenance contracts renew on their own separate calendar from the domestic spring rush.

How AutoRev handles it: AutoRev catches the enquiry the same day, before material and turf prices move and the quote has to be worked out again.

Estate agents

A viewing enquiry off Rightmove or Zoopla often comes from a buyer messaging three other agents about three other listings in the same ten minutes.

  • Daytime: viewing requests and valuation enquiries, when the agent who books first tends to get first look at an offer.
  • After hours: sellers ringing round for a free valuation in the evening, comparing agents before they commit to one.
  • Weekends: viewing requests run heaviest on Saturdays, exactly when a small office is thinnest on staff.
  • The firm that gets someone out to value a property fastest, not the one with the glossiest brochure, tends to win the instruction.

How AutoRev handles it: AutoRev books the viewing on the call itself, so a buyer doesn't put their name down with a different agent while waiting on a callback.

Covering the UK

London

  • One 020 dialling code covers three housing eras: dense Victorian terraces in the inner boroughs, post-war estates further out, and pressurised riser systems in newer towers around Canary Wharf and Nine Elms.
  • Thames Water's July 2026 hosepipe ban, brought in after a run of heatwaves, means a caller often can't tell whether a problem sits inside their own property or out in the wider network.
  • That's exactly the kind of question a receptionist needs to ask well before booking the job.
  • A search on a London high street rarely returns one option, it returns twenty, and a caller who hits voicemail on the first is dialling the second before the ringtone finishes.

Manchester

  • 0161 covers the centre, but boroughs a few miles out (Bolton, Wigan, Rochdale) run their own dialling codes entirely.
  • The River Mersey through south Manchester can rise fast, the way it did when Storm Christoph flooded parts of Didsbury and Northenden in January 2021, sending call volume up for trades and letting agents in the same afternoon.
  • The University of Manchester and Manchester Metropolitan keep a huge student population turning flats over on the academic calendar, not a normal tenancy cycle.
  • Growth around MediaCityUK in Salford has pulled a wave of professional-services and creative firms into the wider metro, all expecting a call answered properly the first time.

Birmingham

  • 0121 covers a city where the back-to-back terrace, built with no rear access, originated: the last surviving court is preserved as a museum on Hurst Street.
  • A tornado struck south Birmingham in July 2005, damaging roughly a thousand homes across Kings Heath, Balsall Heath and Sparkbrook in a single afternoon, the kind of event that turns a normal Tuesday into fifty calls landing at once.
  • HS2 works and the ongoing regeneration around the city centre have kept trade and letting-agent call volume higher than usual for several years running.
  • A business that can only take one call at a time loses most of that overflow to a competitor.

Leeds

  • 0113 covers England's largest surviving stock of occupied back-to-back housing, tens of thousands of ordinary lived-in homes.
  • The River Aire flooded Kirkstall Road to its highest recorded level on Boxing Day 2015, and led directly to a multi-year flood defence scheme still shaping how the city talks about water risk.
  • Leeds is the largest legal and financial centre outside London, which keeps solicitors' and accountants' phones busy on a different rhythm to the trades.
  • A large student population around Headingley and Hyde Park keeps landlords and letting agents fielding calls on the academic calendar rather than a normal tenancy cycle.

Liverpool

  • 0151 covers a city with deep public health history: Liverpool appointed Britain's first Medical Officer of Health in 1847 after a sanitary crisis in its cellar slums, and built what's credited as the world's first integrated municipal sewer system in response.
  • Housing mixes Victorian and Edwardian terraces in Anfield and Everton with Georgian townhouses in the Georgian Quarter and newer warehouse conversions in the Baltic Triangle.
  • The Baltic Triangle's growing creative and tech scene has pulled in a different kind of tenant with different expectations of how fast a callback should be.
  • Match-day demand around Anfield and Goodison Park sends hospitality, taxi and short-let bookings up for a few hours at a time, calls that don't wait for the next business day.

Bristol

  • 0117 covers one of the few English cities where drinking water and sewerage come from two different companies, Bristol Water and Wessex Water, a split that confuses residents often enough that Wessex Water addresses it directly on its own FAQ page.
  • Bristol sits on one of the largest tidal ranges on Earth where the Avon meets the Severn Estuary, and its steep hillside streets in Totterdown and Bedminster mean water pressure differs noticeably street to street.
  • That's the kind of detail a caller mentions without realising it matters.
  • The city's reputation as a creative and aerospace hub, built around firms like Aardman and the wider engineering cluster round Filton, has kept demand for trades and professional services high across the harbourside and the surrounding suburbs.

Works with your tools

AutoRev connects with 500+ tools. These are some of the ones UK businesses run most, and anything with an API is fair game to connect.

ServiceTitan

Field service management

Housecall Pro

Field service management

Jobber

Field service management

Service Fusion

Field service management

Commusoft

UK trade job management

Tradify

UK trade job management

ServiceM8

UK trade job management

simPRO

UK trade job management

Clio

Legal practice management

Dentally

Dental practice management

HubSpot

CRM

Salesforce

CRM

Go High Level

CRM

Zoho

CRM

FAQ

AI receptionist questions, the UK

Pricing scales with your call volume and how much of the front desk you want it running, so we'll show you the real number on the demo instead of guessing at it here. Every plan starts with the 14-day free trial, and the guarantee: if it hasn't booked you a job in the first two weeks, you don't pay.

You forward your number, we train AutoRev on how your business takes a booking, and it starts answering real calls. Fourteen days is enough to see it book real jobs against your real diary, not a demo script running in a browser tab.

If AutoRev hasn't booked you a job in the first two weeks, you don't pay. There's no small print beyond that. We'd rather prove what it catches than argue about it.

Yes. AutoRev forwards from your existing 020, 0161, 0121 or mobile number, so nothing changes on your van, your window or your Google listing. Customers keep dialling exactly what they already have.

Most UK businesses take their first AI-answered call within days of signing up. You forward your number, talk through how calls should be handled, and place a test call before anything reaches a real customer.

Yes. AutoRev connects to the calendar, booking software or CRM you're already running instead of asking you to move your business into a new one.

Both. A caller who doesn't book on the spot gets followed up on the channel they use, and for a lot of UK customers that's WhatsApp rather than a text message. You approve every message template before it goes out.

It's the same AI receptionist whether you run a dental practice or a firm of solicitors. What changes by trade is the questions it asks on the call, not the technology underneath.

Yes. UK GDPR and the Data Protection Act 2018 govern how caller information is stored and used, and AutoRev is built around those rules. Every outbound message is approved by you first, and opt-outs are enforced automatically.

AutoRev transfers to a mobile or landline the moment a caller asks for a person, or when the call falls outside what it's set up to handle on its own. You set the rule: warm transfer straight through, or a message logged for a callback.

Both. For plumbing, heating and electrical work, you can set AutoRev to text or call a named on-call number the moment a caller describes an emergency (a burst pipe, no heat in winter, no power), so the job gets picked up within minutes instead of sitting in a voicemail until morning.

Yes. Multi-site practices and firms route calls to the right location, staff member or diary based on what the caller says or which number they dialled, so a call to your Manchester office doesn't end up booked into the London calendar.

Yes. It's built to handle regional accents across the UK and local geography, so a caller giving a Salford postcode or asking for a call-out to Chorlton gets understood the first time instead of being asked to repeat themselves.

Yes. AutoRev can sit behind your own team and take only what nobody gets to, calls after a set number of rings or calls that land while every line's busy, rather than replacing anyone who's already answering the phone.

Book your demo

AutoRev books you jobs in the first two weeks, or you don't pay.

Start a 14-day free trial.

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