AutoRev is an AI receptionist for plumbers in Miramar, Florida, and it treats a pinhole leak call from an older house near University Drive differently than a newer house west of the Turnpike, because the city's East and West water plants treat the two sides differently. Every call gets checked against your on-call rules, booked onto your live calendar, priced from your pricebook, and dispatched across Miramar, with the estimate and invoice followed up until settled. It reaches the 954 and 754 codes across Pembroke Pines, Hollywood, Weston and Davie.
14-day free trial. Keep every job it books. Live on your number in days.
Dial the demo line and describe a copper pipe leak the way a resident near University Drive would, then listen to the follow-up questions it asks. Start the 14-day free trial on your own 954 number once you like what it caught.
Drop your number and it calls you in a couple of minutes. Talk to it like a Miramar homeowner with water coming through the ceiling.
Pick a time below. We go through your Miramar call volume, what you are missing after hours, and what it would answer first.
Miramar's own Utilities Department runs a copper pipe pinhole leak loan program, publishes a corrosion FAQ, and has held a public workshop on it. It's documented civic policy, posted on the city's own website.
The city's East and West water treatment plants don't treat water the same way, and the split maps roughly onto the city's own older east side and newer western developments.
Miramar incorporated in 1955 covering about 3 square miles between Southwest 64th Avenue and University Drive. Everything west of there, now 31.3 square miles of city, filled in mostly after 1990.
Miramar had the fifth-highest Jamaican population of any U.S. city as of 2000, with a documented Haitian Creole-speaking population as well, a different caller base than Hialeah's overwhelmingly Cuban one a few miles south.
What the caller says, and what happens next.
"There's a wet spot on my wall that keeps coming back no matter how many times I dry it. Someone told me it might be my copper pipes."
AutoRev asks the home's age and whether the wet spot tracks with one fixture or seems to move, a pattern that points at pinhole corrosion rather than a single fitting failure. It books a leak-detection visit and mentions that the city's own repair loan program exists in case the fix turns into a repipe.
"This house isn't even twenty years old, why would I have a pinhole leak already?"
AutoRev doesn't argue with the surprise. It explains plainly that homes on the city's West Plant water can develop pinhole failures on a different timeline than the age of the house would suggest, then books the visit with the same urgency as any active leak.
"The water's coming up through my sink and I already told my landlord twice, I don't know if you're going to help."
AutoRev doesn't need her to repeat anything twice more. It logs the property manager's contact on file, confirms whether the other unit is affected by the same line, and books it as an active leak rather than routine service, so this call is the one that finally gets a truck out.
Trained on the city's own documented corrosion issue, AutoRev asks a caller describing a recurring leak the follow-up questions that catch the pattern early instead of treating it as a one-off repair. Because the East and West plants produce different failure patterns on either side of the city, it also asks a home's approximate age and location so your tech knows which one to expect.
A tenant reporting a leak often isn't the person who can approve or pay for the fix. AutoRev captures that distinction and flags whether a shared line is involved before booking.
From there, the booking lands on your live calendar, a truck heads out across Miramar, and the price comes straight from your pricebook. An estimate that goes quiet gets a follow-up instead of getting forgotten, the invoice goes out once the work's done, a late payment gets a reminder, and a happy customer gets asked for a review.
Most AI receptionists on the market are the same handful of white-label voice platforms with a different logo on the login page, and all of them stop at taking a message. AutoRev is proprietary end to end, built on the best models available and tuned to the individual shop. It works on top of the software you already run, or it runs the whole operation itself. Either way, picking up is where it starts rather than where it finishes.
Every call, text and web chat in under 30 seconds, day or night, unlimited at once. Emergencies get triaged against your on-call rules and pushed straight to the tech on rotation.
The caller who hung up undecided gets a text with what you quoted and a link to pick a time. Most of them were not saying no, they were saying not right now.
It keeps working the lead until they book or tell you no. No lead sits in a folder waiting for someone in the office to remember it.
Appointment confirmations and reminders go out on their own, which is the cheapest way to cut no-shows you will ever find.
The customer gets told when someone is heading over and who it is. Fewer 'where are they' calls tying up your line.
Real ranges from your pricebook on the call, then a written estimate sent while the job is still fresh.
Unsold estimates get worked on a schedule until there is an answer. This is usually the largest pile of recoverable revenue a shop is sitting on.
The invoice goes out off the completed job, payment reminders go out after it, and the customer pays on a link.
A Google review request after every completed job. Local rank moves on review velocity and this is the step every busy shop drops.
Nobody hands you a login and wishes you luck. We sit with every shop we take on and build the agent around your market and your operation before it takes a single call.
Your ZIP codes, your service area boundary, local regulations and the standard operating procedures that apply where you work. It knows which addresses you cover and which you do not.
We sit down and build the call script around how you actually run jobs. If you would rather hand it over, we write it for you and you approve it.
Want it wired into ServiceTitan, Housecall Pro, Jobber or FieldEdge? We do the integration work. Want AutoRev to be the system instead? That works too.
We help you set up call forwarding, so the number on your trucks and your Google listing stays exactly as it is. Nothing on your marketing has to change.
Verified local detail, for anyone comparing options or checking our work.
| Coverage | Miramar and the surrounding Broward and Miami-Dade towns, roughly a 20 mile radius |
|---|---|
| Area codes | 954 and 754 |
| What drives the calls | A city-documented copper pipe pinhole leak problem, split roughly along the city's own East and West water treatment zones, plus general age-driven failures in the older, pre-1990 east side |
| City programme | Miramar's Utilities Department offers a copper pipe pinhole leak repair loan of up to $10,000 at 1% interest over 5 years, and has hosted a public workshop on the issue |
| Housing history | Incorporated in 1955 as a roughly 3 square mile town between Southwest 64th Avenue and University Drive. Growth west of University Drive and across Florida's Turnpike, into communities like Silver Lakes and Sunset Lakes, mostly happened in the 1990s and 2000s |
| Growth | The city now covers 31.3 square miles, more than ten times its footprint at incorporation, with population passing 122,000 by the 2010 census |
| Water | City-run East and West treatment plants serve different parts of Miramar. No verified hardness figure is published |
| Neighborhoods covered | Historic Miramar, Silver Lakes, Sunset Lakes, Miramar Park of Commerce |
| Surrounding towns | Pembroke Pines, Hollywood, Hialeah, Weston, Davie, Doral |
Water detail published by City of Miramar Utilities Department (East and West Water Treatment Plants).
The City of Miramar runs a loan program for a problem most cities don't put their name on: pinhole leaks eating through residents' copper pipes. Up to $10,000, one percent simple interest, five years to pay it back, applications go through the Utilities Department at 13900 Pembroke Road. The city held a virtual community workshop on it in March 2021, published an independent water quality evaluation on corrosion, and posted an FAQ page answering questions like "What is causing my copper pipes to leak?" and "Can reverse osmosis cause pipe corrosion?" A law firm has since filed suit against the city over the damage. None of this is secondhand information a plumber picks up at the supply house. It's posted on the city's own website, under Utilities.
That reverse osmosis question matters because Miramar runs two separate treatment plants, East and West, drawing from different sources and treating water differently before it reaches a tap. The split tracks the city's own history directly. Miramar incorporated in May 1955 as a bedroom community of fewer than 200 people, its original boundaries running from Southwest 64th Avenue to University Drive, a strip barely 3 square miles wide. Everything past University Drive, across what's now Florida's Turnpike, stayed cattle land and open acreage for decades. The population hadn't even reached 24,000 by 1970. It was the 1990s and 2000s that filled in the west side, master-planned communities like Silver Lakes and Sunset Lakes, named for the elementary schools that now serve them, built on land the original 1955 city didn't include at all. Today Miramar covers 31.3 square miles, more than ten times its founding footprint, and a plumber dispatched to a 1963 house near the eastern edge and a 2005 house near the western one is looking at two different plumbing generations in the same afternoon.
Founder A.L. Mailman named the city after Havana's Miramar district, where he kept a summer home, and the earliest houses built there were, by the city's own account, "inexpensive homes of concrete and flat roofs" that sold on price. The demographics that eventually filled in didn't turn out Cuban the way Hialeah's did. By 2000, Miramar had the fifth-highest share of Jamaican residents of any city in the country, with Haitian Creole common enough to show up on its own line in census language tables. A plumbing call here can open in English, in an accent shaped by that Caribbean population, and the caller on the newer west side describing a pinhole leak in a five-year-old copper line is usually a lot more surprised by it than the caller on the older east side who's dealt with an aging pipe failing before.
Miramar's own Utilities Department runs a loan program for residents dealing with copper pipe pinhole leaks, up to $10,000 at 1% interest, which tells you how documented this problem already is here. AutoRev is trained to ask about it directly when a caller describes a matching leak pattern, then books the job, dispatches to the right truck, and sends the invoice when it's done. It's proprietary end to end rather than a rebadged voice platform resold by someone else, and it works alongside ServiceTitan, Housecall Pro, Jobber or FieldEdge, or handles dispatch and invoicing entirely on its own.
It does, because it's public record. The City of Miramar publishes its own FAQ on copper pipe pinhole leaks and offers a repair loan through its Utilities Department. AutoRev asks a caller describing a recurring leak whether they've noticed it elsewhere in the house, a pattern consistent with the corrosion the city has already documented, and books it as an active issue rather than a one-off repair.
It can, because the city itself does. Miramar runs separate East and West water treatment plants, and homes east of University Drive tend to be decades older than the master-planned communities built west of the Turnpike in the 1990s and 2000s. AutoRev asks the home's approximate age and location so your tech isn't caught off guard by a newer house with an older house's problem, or the reverse.
Yes. A meaningful share of Miramar's older housing stock is rental, and a tenant calling about a leak often isn't the person who can authorize the repair or pay for it. AutoRev captures the tenant's report, logs the property owner or manager on file if you provide one, and flags whether the issue affects a shared line before booking.
When a job note mentions the city's copper pipe loan program or which treatment plant serves an address, that detail needs to survive the trip from the call to your dispatch board, and AutoRev reads and writes it correctly into ServiceTitan, Housecall Pro, Jobber, FieldEdge and hundreds of other systems. It also runs as the system itself, covering dispatch, scheduling, pricebook, estimates, invoicing and payments. Work on top of what you have, or move onto it. Both work.
For a caller weighing whether a leak is bad enough to spend money on tonight, that follow-up decides whether the job books at all. It texts back the caller who hung up undecided, follows up until they book or say no, sends the appointment reminder, tells the customer when a tech is on the way, sends the estimate, chases it until there's an answer, invoices off the completed job, sends payment reminders, and asks for the Google review.
Whatever you set. A typical Miramar shop runs about a 20 mile radius across the 954 and 754 area codes, reaching Pembroke Pines, Hollywood, Weston, Davie and Doral. AutoRev matches the caller's address against that boundary before it promises an arrival time, whether the call comes from the older east side or a newer development past the Turnpike.
Onboarding covers your pricebook, your service area, and how you want copper pipe and pinhole leak calls flagged and prioritized, and most shops are live within days. A common approach is running it on the overflow line first, listening to how it handles a leak call from each side of the city, then moving it to the main number.
Working another market? See every city we cover.
Hear it answer a call, or book 20 minutes and we will walk through what you are missing after hours.