On the night of 2 February 2014, a storm surge sent waves over the Salthill promenade, flooded Spanish Arch and Claddagh Quay, and washed cars into Galway Bay while the Leisureland complex took on water and had to close. AutoRev is an AI receptionist for plumbers in Galway, County Galway, trained on that combined tidal, river and storm-surge exposure and on the Corrib's own supply story out of Lough Corrib. It answers day and night, books the job on your live calendar, dispatches across the city, quotes from your pricebook and sends the invoice. Coverage runs the 091 area code, from the Claddagh and Salthill out to Knocknacarra, Renmore and Oranmore.
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Ring in like a homeowner near the promenade watching a forecast high tide, or set aside twenty minutes and see how your 091 line would have handled the February 2014 storm.
Drop your number and it calls you in a couple of minutes. Talk to it like a Galway homeowner with water coming through the ceiling.
Pick a time below. We go through your Galway call volume, what you are missing after hours, and what it would answer first.
The Corrib drains all of Lough Corrib into the bay in barely a kilometre, so a heavy rain event upstream can reach the city fast, and Galway's own planning documents say tidal, river and storm-surge flooding here tend to arrive together, not separately.
Both areas took the brunt of the February 2014 storm surge, from Leisureland flooding in Salthill to Claddagh Quay going under, and both remain the first places a Corrib or coastal event shows up.
The Corrib itself divides how Galway gets its water: Terryland serves the east side from the river, Clifton Hill Reservoir serves the west, and a 2024 project had to relocate an intake just to keep the east side stable during low river levels.
What the caller says, and what happens next.
"The tide's forecast to be really high tonight and water came up over the wall the last time this happened, can someone come look at our drains before it gets dark?"
AutoRev knows Salthill has a real, recent history of tidal overtopping, so it treats a pre-emptive drainage check ahead of a forecast high tide as a legitimate same-day booking rather than a low-priority request, and flags it for the earliest available slot.
"Water's coming back up through the drain in the yard and it smells more like the river than rain."
Given the Claddagh's position where the Corrib meets the sea, AutoRev asks whether the water is rising with the tide or steady, since that distinguishes a tidal backflow issue from a blocked private drain, and books the job as urgent either way given the address.
"We've had no hot water since this morning and the house is only a few years old, so I don't think it's old pipes."
AutoRev asks about the type of hot water system installed rather than assuming a pipe-age issue, since Knocknacarra's newer stock is less likely to run the older supply problems common closer to the centre, and books a same-day slot for a straightforward system fault.
A Galway caller mentioning a high tide isn't being dramatic. AutoRev asks whether water is rising with the tide before booking, and prioritises Salthill and Claddagh addresses accordingly during known surge windows.
East and west Galway run on two different supply sources. AutoRev keeps that straight when a caller mentions a citywide issue, so it can tell an area-wide problem from one affecting only half the city.
Every AI receptionist page already ranking for Galway plumbing searches is a generic multi-city product. AutoRev is proprietary end to end instead, reading and writing ServiceTitan, Housecall Pro, Jobber, FieldEdge and hundreds of other systems, and it also runs as the system itself: dispatch, scheduling, pricebook, estimates, invoicing and payments.
Most AI receptionists on the market are the same handful of white-label voice platforms with a different logo on the login page, and all of them stop at taking a message. AutoRev is proprietary end to end, built on the best models available and tuned to the individual shop. It works on top of the software you already run, or it runs the whole operation itself. Either way, picking up is where it starts rather than where it finishes.
Every call, text and web chat in under 30 seconds, day or night, unlimited at once. Emergencies get triaged against your on-call rules and pushed straight to the tech on rotation.
The caller who rang off undecided gets a WhatsApp with what you quoted and a link to pick a time. Most of them were not saying no, they were saying not right now.
It keeps working the lead until they book or tell you no. No lead sits in a folder waiting for someone in the office to remember it.
Appointment confirmations and reminders go out on their own, which is the cheapest way to cut no-shows you will ever find.
The customer gets told when someone is heading over and who it is. Fewer 'where are they' calls tying up your line.
Real ranges from your pricebook on the call, then a written estimate sent while the job is still fresh.
Unsold estimates get worked on a schedule until there is an answer. This is usually the largest pile of recoverable revenue a shop is sitting on.
The invoice goes out off the completed job, reminders follow it, and the customer pays on a link. Card, bank transfer or Revolut, whichever they already use.
A Google review request after every completed job. Local rank moves on review velocity and this is the step every busy shop drops.
Nobody hands you a login and wishes you luck. We sit with every shop we take on and build the agent around your market and your operation before it takes a single call.
Your ZIP codes, your service area boundary, local regulations and the standard operating procedures that apply where you work. It knows which addresses you cover and which you do not.
We sit down and build the call script around how you actually run jobs. If you would rather hand it over, we write it for you and you approve it.
Want it wired into ServiceTitan, Housecall Pro, Jobber or FieldEdge? We do the integration work. Want AutoRev to be the system instead? That works too.
We help you set up call forwarding, so the number on your trucks and your Google listing stays exactly as it is. Nothing on your marketing has to change.
Verified local detail, for anyone comparing options or checking our work.
| Coverage | Galway city and its immediate suburbs, roughly a 10 mile radius |
|---|---|
| Dialling code | 091 (+353 91) |
| Postal area | H91, the single routing key covering the whole city |
| Peak emergency season | Winter storm season, roughly December through February, when high spring tides and Atlantic storm surges tend to coincide |
| What drives the calls | A city exposed to river, tidal and storm-surge flooding at once, on a river short enough to give almost no warning |
| Water | Lough Corrib via the Terryland River, east of the Corrib; Clifton Hill Reservoir separately serves the west side of the city |
| Ongoing programme | A 14 million euro Terryland intake relocation finished in 2024, built to hold supply steady when the Corrib runs low |
| Local competition | Four dedicated AI receptionist pages already target Galway plumbing searches, none mentioning the Corrib's flood exposure |
| Areas covered | The Claddagh, Salthill, Knocknacarra, Renmore, Bohermore, Shantalla |
| Surrounding towns | Oranmore, Bearna, Moycullen |
Water detail published by Uisce Eireann, Terryland Water Treatment Plant.
Galway spent the winter of 2013 into 2014 taking one storm after another, and the Irish Times later called it the worst run of storm damage the country had on record, behind only the legendary "Night of the Big Wind" in 1839 for pure wind strength. The city's worst night came on 2 February 2014, when a high spring tide met a storm surge and sent water over the Salthill promenade, into Spanish Arch, up Claddagh Quay and across the Docks, despite flood defences already sitting in place. The Leisureland leisure complex in Salthill flooded and shut its doors. Waves washed cars out to sea and damaged a concrete lifeboat station. It followed an earlier flash flood on Storm Eleanor's night, 2 January that same winter, when a 1.7 metre surge hit the city centre.
None of that is bad luck repeating itself. Galway's own flood-scheme planning documents describe the city as exposed to flooding "from a variety of sources, including the River Corrib tidal extremes, wind direction, storm surges, overtopping and inflow of stormwater drains," and add that in most cases those sources arrive together rather than one at a time. The Corrib itself is part of why: it is one of the shortest, highest-volume rivers in the country, draining the whole of Lough Corrib into Galway Bay in barely a kilometre, right through the middle of the city. A river that short and that fast gives a plumber almost no warning between a heavy rain event upstream and water at the door downstream.
The water supply runs on the same geography. Terryland Water Treatment Plant pulls raw water from Lough Corrib via the Terryland River and serves the east side of the city, more than 80,000 people. The west side, across the Corrib, is served separately from Clifton Hill Reservoir near Circular Road. Uisce Eireann finished a 14 million euro project in 2024 relocating the Terryland intake specifically to keep supply steady when the river runs low, proof that even a river this fast isn't immune to shortage.
The Claddagh, on the west bank where the Corrib meets the sea, is the oldest part of the city and was until 1972 still governed in part by its own elected "King," a fisherman's-village tradition that gave the world the Claddagh ring. It is also, geographically, one of the first places any Corrib flood or tidal surge reaches.
Four dedicated pages already target Galway plumbing searches. None mention the Corrib's speed, the Claddagh's exposure or the 2014 storm season.
Four dedicated AI answering pages already target Galway plumbing searches, and none mention the Corrib's combined tidal-and-storm-surge exposure or the city's split water supply. AutoRev is trained on both, proprietary end to end rather than a rebadged voice product, and it books the job, dispatches across the city and sends the invoice once the work is done. Try it with a real Galway scenario and judge for yourself.
Yes. Galway's own flood planning documents describe the city as exposed to river, tidal and storm-surge flooding often arriving together, and the February 2014 storm proved it, flooding Salthill, Spanish Arch and Claddagh Quay in one night. AutoRev asks whether water is rising with the tide before treating a call as routine.
It does. Terryland Water Treatment Plant serves the east side of the city from Lough Corrib via the Terryland River, and the west side runs separately from Clifton Hill Reservoir. AutoRev doesn't assume a supply issue on one side of the river means the other side is affected too.
That's a common assumption, but the Corrib basin sits on limestone terrain and no independently verified citywide hardness figure supports a blanket claim either way, so AutoRev doesn't make one. It focuses on what's verified instead: which side of the river a caller's supply comes from.
Yes. The Claddagh sits on the west bank exactly where the Corrib meets the sea, historically the first part of the city any river or tidal flood reaches. AutoRev flags a Claddagh address during a known surge window and asks the right follow-up questions before booking.
A Galway plumber covering both sides of the Corrib is effectively juggling two different supply zones and often two different sets of customer expectations. AutoRev reads and writes ServiceTitan, Housecall Pro, Jobber, FieldEdge and hundreds of other systems, so jobs land correctly regardless of which side of the river they're on, and it also runs as the system itself if that's simpler.
Booking is only the start. AutoRev texts anyone who hangs up undecided and keeps following up until they book or say no, sends appointment reminders, lets the customer know when the tech is on the way, chases a stalled estimate, invoices once the job's done, and asks for the review afterward, all without anyone at the office chasing paperwork.
It does. Uisce Eireann finished a 14 million euro project in 2024 relocating the Terryland intake to keep supply steady when the Corrib runs low, and AutoRev can explain the difference between that network-level project and a private plumbing issue when a caller isn't sure which one they're dealing with.
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