Home inspection is a referral game. Realtors send you buyers. But when that buyer calls at 7 PM and you're crawling through an attic, you miss the call. They call the next inspector. You lose the job — and damage a realtor relationship.
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Stop Losing Inspections to Missed Calls
See how AI answers every call and books inspections while you're working.
The Problems in Home Inspection
You can't answer during inspections
Realtors expect instant response. Real estate moves fast. Deals have deadlines. Inspection contingencies expire. When a realtor sends you a referral, they expect you to answer. If you don't, they look unprofessional to their client — and they won't make that mistake twice.
Weekends and evenings are your busiest referral times. Buyers look at houses on Saturday and Sunday. They make offers Sunday night. Monday morning, they need an inspection scheduled. If you're not answering calls on Sunday evening, you're missing your highest-value opportunities.
Scheduling is a nightmare. Buyer calls. You check your calendar. They need a time that works for them, the seller, the realtor, and maybe a contractor who wants to be there. Back and forth. Meanwhile, the buyer is frustrated and the realtor is annoyed.
Report delivery is slow and inconsistent. You finish the inspection. Then you have to write the report. Sometimes it's same-day. Sometimes it's 48 hours. Realtors and buyers are waiting. Every hour of delay is anxiety and frustration.
You're not staying in touch with realtors. You do good work. But are you top of mind? When that realtor has a new referral next month, will they think of you first? Or will they call whoever's number is in front of them?
"Every missed call is a lost inspection and a damaged realtor relationship."
What the AI System Does for Home Inspection
- Answers every call, even when you're on a ladder. Phone rings, AI picks up. Qualifies the caller. Checks your calendar. Books the inspection. Sends confirmation. You finish your job and see a new booking in your schedule. No missed calls. No lost referrals.
- Handles realtor referrals professionally. "Hi, I'm calling because my client needs an inspection. Can you do Thursday?" AI checks availability, confirms the address, books it, and sends details to the buyer and realtor. The realtor looks good to their client. You look good to the realtor.
- Books directly into your calendar with availability rules. You set your rules: no inspections before 8 AM, nothing after 5 PM, no more than 3 per day, 90 minutes between appointments. AI follows the rules automatically. No double-booking. No impossible schedules.
- Sends confirmations and reminders to everyone. Buyer gets confirmation. Realtor gets notification. Seller gets heads-up (if needed). Day before: reminder. Morning of: final confirmation. No confusion about when and where.
- Follows up on pending bookings. Someone calls but doesn't book? AI follows up the next day. "Hi, you called about an inspection yesterday. Are you still looking to schedule?" Captures the leads who got distracted.
- Keeps you in touch with realtors. AI tracks which realtors send you work. Sends quarterly check-ins. Reminds you when you haven't heard from a key referral source in a while. Keeps relationships warm without you having to remember.
How AI Handles Real Calls
Example: Buyer Calling to Book
Caller: "Hi, I need to schedule a home inspection. We just got an offer accepted."
AI: "Congratulations! I can help with that. What's the address of the property?"
Caller: "4521 Maple Street."
AI: "Got it. And what's your target date for the inspection? Most buyers try to get it done within the first week of the contract."
Caller: "Our contingency deadline is next Friday, so we need it done by Wednesday at the latest."
AI: "Okay, let me check availability. I have openings Monday at 9 AM, Tuesday at 1 PM, or Wednesday at 9 AM. Which works best?"
Caller: "Tuesday at 1 PM."
AI: "You're booked for Tuesday at 1 PM at 4521 Maple Street. The inspection typically takes 2.5 to 3 hours, and you're welcome to attend. Are you working with a realtor?"
Caller: "Yes, Sarah Johnson with ABC Realty."
AI: "I'll send her a confirmation as well. You'll both get a text and email with the details. One more thing — we require payment at the time of inspection. For a property that size, it's $425. Cash, check, or card all work. Any questions?"
Caller: "No, that's everything. Thanks."
AI: "You're all set. See you Tuesday."
Booked. Confirmed. Realtor notified. All while you were on a roof somewhere.
Example: Realtor Referral
Caller: "Hi, this is Mike with Century 21. I've got a client who needs an inspection. Can you fit them in this week?"
AI: "Hi Mike, absolutely. What's the property address and when's the deadline?"
Caller: "It's 892 Oak Avenue. They need it done by Thursday."
AI: "Got it. I have Monday at 10 AM or Wednesday at 2 PM available this week. Which works better for your client?"
Caller: "Wednesday at 2."
AI: "Done. What's the buyer's name and contact info so I can send them confirmation?"
Caller: "Jennifer Walsh, 555-234-5678."
AI: "Perfect. I'll send confirmation to Jennifer and copy you. Is there anything specific the buyer should know about the property — age, known issues, anything like that?"
Caller: "It's a 1985 build, seller mentioned something about the roof being older."
AI: "Good to know — I'll make a note. You and Jennifer will get confirmation in the next few minutes. Thanks for the referral, Mike."
Professional. Fast. The realtor hangs up knowing it's handled.
Ready to Never Miss Another Realtor Referral?
See how our AI handles buyer calls and keeps realtors happy while you focus on inspections.
The Realtor Relationship Engine
Realtors are your business. The AI helps you keep them close.
New Realtor Introduction
When a realtor refers for the first time:
First Referral Sequence
- Thank you text: "Hi [Realtor], thanks for the referral — inspection is booked and your client is confirmed. Looking forward to working with you."
- Post-inspection follow-up: "Hi [Realtor], inspection for your client is complete. Report will be delivered within [X hours]. Let me know if you have any questions."
Ongoing Realtor Nurture
Monthly check-in (AI Call): "Hi [Realtor], this is [Your Company] checking in. We've done [X] inspections together this year — thanks for the referrals. Anything I can help with? Any deals in the pipeline that might need an inspection soon?"
Quarterly value add (Email): "Hi [Realtor], here's a quick market update: we're seeing [common issue] in a lot of [neighborhood] homes lately. Might be worth mentioning to your buyers. As always, happy to answer any questions during the inspection process."
Reactivation (if no referrals in 90 days): "Hi [Realtor], it's been a few months since we've connected. Just wanted to check in and make sure you have my current availability. If you've got any pending deals, I'm happy to prioritize your clients."
Scheduling That Actually Works
Availability Rules:
- Set your working hours
- Set minimum time between inspections
- Set maximum inspections per day
- Block specific days for admin or time off
Smart Booking:
- AI checks live calendar availability
- Offers 2-3 options to caller
- Books immediately upon selection
- Sends confirmation to all parties
Integrates with: Google Calendar, Outlook, Calendly, ISN, Spectora, HomeGauge
Report Delivery Automation
Immediately after inspection: "Hi [Buyer], your inspection is complete. You'll receive the full report by [time/date]. Preview: the major systems are in [good/fair/condition]. We'll go over everything in detail in the report."
When report is ready: "Hi [Buyer], your inspection report is ready. [Link to report]. Let me know if you have any questions — happy to walk through findings."
Copy to realtor: "Hi [Realtor], report for [property address] is attached. Summary: [brief highlights]. Happy to discuss if your client has questions."
Follow-up for questions (24 hours later): "Hi [Buyer], just checking in — did you have a chance to review the report? Any questions about the findings?"
The Numbers: Why Speed Wins
And that doesn't count the realtor relationships saved by being responsive.
ROI Example
Before AI:
- 15 inspections/week × $425 = $6,375
- 60% answer rate during inspections
- 5 lost jobs/week = $2,125 lost
- Monthly revenue: $27,625
With AI System:
- 100% answer rate
- Missed calls converted: +5 jobs/week
- Realtor reactivation: +2 jobs/week
- 22 inspections/week = $9,350
- Monthly revenue: $40,517
Implementation: Live in 21 Days
- Days 1-7: Discovery + Build — Map your services, pricing, service area; build AI scripts for buyer and realtor calls; configure scheduling rules
- Days 8-14: Integration + Testing — Connect to calendar and inspection software; test booking accuracy; set up realtor tracking
- Days 15-21: Launch + Optimize — Soft launch on overflow calls; activate realtor nurture sequences; full deployment
Inbound calls: Live in 48 hours. Full automation: Day 21.
Objections, Handled
"Inspection is personal — clients want to talk to me."
They will — at the inspection. For booking, they want fast, professional scheduling. AI handles the logistics; you handle the relationship in person.
"Realtors will know it's AI."
Realtors care about one thing: their client gets scheduled quickly and professionally. Fast response makes you look good. Voicemail makes you look unprofessional.
"My schedule is too complicated."
That's exactly why you need a system. Tell the AI your rules — it follows them perfectly every time. No double-booking. No forgotten constraints.